**COVID-19 UPDATE – DURING THE LOCKDOWN WE WERE BUSIER THAN NORMAL – WE ARE HAPPY TO BE BACK TO A MORE TYPICAL TURNAROUND TIME OF 7-10 DAYS WITH THE INTENTION OF BEING DONE WITH 5 WORKING DAYS WHEREVER POSSIBLE**
WHY GET YOUR SUSPENSION SUSSED OUT?
Mountain bike suspension forks and rear shocks require routine service to ensure that they continue performing at their best. They are exposed to the elements and your aggressive, competitive nature so need to be looked after!
Sussed Out are a professional team, you can trust us to look after your pride and joy!
As MTB suspension uses oil to control damping characteristics and to lubricate internal parts, it is imperative that it is kept fresh & clean. Seals on these components are designed to keep the oil in and the dirt and water out, but inevitably seals do wear over time and some of these contaminants will make it past the seals and into the oil.
Riding with dirty oil is a sure fire way of effecting how well your bike can perform. It can make the suspension feel harsh and limit the amount of travel and also cause internal wear as dirt & grit move around in the oil. Internal wear can lead to suspension damage and unnecessary expense. Regular servicing can effectively combat this as well as better set-up your MTB for any demands you wish to inflict upon it!
Suspension Fork and Shock Maintenance and Overhaul
Sussed Out Suspension provide the following comprehensive and detailed mountain bike suspension maintenance service. It is all performed taking into account everything including rider weight, ability, most frequent cycling terrain, your thoughts and much more!
Don’t just take it from us though! Most suspension manufacturers recommend servicing forks and shocks annually or after every 100 hours of riding time. We’re happy to help you whenever you feel it is necessary.
Here is what we provide:-
- Full clean of and inspection of external and internal parts
- Replace common wearable parts including seals, wipers and o-rings as necessary (inclusive in the service charge)
- Replace glide rings, damper rods, damper cartridges and other internal parts as needed (prices for parts are quoted before work is undertaken)
- Replace fork & shock bushings if required (subject to your approval)
- Refill with fresh oil to our recommended oil levels
- Set air spring or replace coil spring according to your body weight and riding style
We have a fully equipped unit, dedicated to suspension work. We pride ourselves on operating in a clean environment ensuring our work is to the highest standards! Our workshop is open plan, so you can pop in and see your suspension work in progress 🙂
Suspension brands we service & prices:-
FOX SUSPENSION
Sussed Out Suspension are a long standing independant service centre for Fox MTB suspension products.
With our extensive experience we can offer full services on a wide range of fox suspension products including rear shocks that require nitrogen re-charge.
| FOX Forks | Full Service |
| Float 32 FIT4/CTD/RLT/RLC/RL/R | £95 |
| Float 32 DRCV (Trek) | £95 |
| Float 34 FIT4/CTD | £99 |
| Float 36 FIT4/CTD/RC2/R | £99 |
| Float 40 | £99 |
| Talas 32 / Float 32 STEP CAST | £95 |
| Talas 34 | £95 |
| Talas 36 R/RC2 | £95 |
| F-Series 32 RLT/RLC/RL/R | £95 |
| Vanilla 32 | £95 |
| Van 36 R | £99 |
| Van 36 RC2 | £99 |
| Van 40 R/RC2 | £99 |
| FOX Shocks | Full Service |
| Air Vanilla Float R/RC | £95 |
| Float DPS/CTD | £95 |
| Float R/RL/RLC | £95 |
| Float RP2/3/23/RPL | £95 |
| Float DPX2 | £99 |
| Float DRCV / Re:Aktiv (Trek) | £95 |
| Triad (Specialized) | £95 |
| DHX Air 3/4/5 | £99 |
| DHX2 / DHX Coil 3/4/5 | £99 |
| FLOAT X / Van R/RC | £99 |
| Brain (Specialized) | £120 |
| FOX Seatposts | Full service |
| Transfer Factory | £99 |
| Transfer Performance | £99 |
ROCKSHOX SUSPENSION
Sussed Out Suspension are an authorised Rockshox UK suspension stockist & service centre.
Please contact us for all your Rockshox suspension servicing enquiries. We offer full servicing & tuning possibilities to make your ride the best it can possibly be!
| ROCKSHOX Forks | Full Service |
| Argyle (All Models) | £95 |
| Boxxer (All Models) | £99 |
| Dart 1/2/3 | £95 |
| Domain (All Models) | £95 |
| Lyrik 2 Step | £99 |
| Lyrik Coil / Lyrik SoloAir | £99 |
| Pike (32mm) | £95 |
| Pike (35mm) | £99 |
| Reba (All Models) | £95 |
| Recon (All Models) | £95 |
| Revelation (All models) | £89 |
| Sektor (All Models) | £95 |
| SID 32mm (All Models) | £95 |
| Tora/XC28/XC30/XC32 | £95 |
| 30 Gold | £95 |
| RS-1 | £99 |
| Yari | £99 |
| Reba/SID Brain (Specialized) | £120 |
| ROCKSHOX Shocks | Full Service |
| Monarch R/RL/RT3 | £95 |
| Monarch XX | £99 |
| Monarch Plus (Piggyback) | £99 |
| Deluxe | £95 |
| Super Deluxe | £99 |
| Super Deluxe Coil | £99 |
| ROCKSHOX Seatposts | Full Service |
| Reverb | £89 |
| Reverb Stealth | £89 |
CANNONDALE SUSPENSION
Sussed Out Suspension can provide a service on Cannondale Lefty products from 2013 onwards.
Cannondale have a long history of suspension products ranging from the earliest generation Headshoks to the new Lefty Carbon models. All have unique features and require routine maintenance.
Cannondale Lefty Damper/Telescope Service (2013 onwards only) – £Priced individually
OHLINS SUSPENSION
Sussed Out are an authorised Ohlins Service & Warranty centre. We offer servicing on all Ohlins MTB shocks & fork kits.
| OHLINS Forks & Shocks | Full Service |
| RXF 34 / RXF 36 Fork Service | £120 |
| STX22 / TTX22M Shock Service | £105 |
| Fox 40 / Rockshox Boxxer with Ohlins cartridge | £120 |
CANE CREEK SUSPENSION
Sussed Out offer servicing on all Cane Creek shocks
| CANE CREEK Shocks | Full Service |
| Double Barrel Coil Shock Service | £105 |
| Double Barrel Air Shock Service | £105 |
| Double Barrel Inline Shock Service | £105 |
DVO SUSPENSION
Sussed Out Suspension are service and sales centre for DVO products.
You can get your Emerald & Diamond forks and Jade shocks serviced by us and we’ll help you set them up and get the best from them. They are very customer tuning friendly so hopefully we can point you in the right direction, the rest can be yours to feel the benefits of!
| DVO Forks | Full Service |
| Emerald DH | £120 |
| Diamond | £99 |
| DVO Shocks | |
| Jade | £TBC |
MARZOCCHI SUSPENSION
Marzocchi was founded in 1949 and has been involved in the design and manufacturing of motorbike and mountain bike suspension for many years.
Sussed Out can only service very select models of Marzocchi suspension. Please call us on 01206 299641 to discuss your requirements.
MAGURA SUSPENSION
German built Magura suspension & brakes shout quality, durability and cutting edge design.
Sussed Out Suspension service select models of Magura suspension. Please call us with your requirements and we’ll do our best to accommodate you.
(Please note we charge £10 per end to remove/re-fit suspension if the whole bike is dropped off with us)
SERVICE BOOKING FORM
Using the below form, you can book your suspension in for service! This ensures that all the correct details are received by us and there are no delays in cracking on with servicing and getting your suspension back in the bike!
Please fill out the form below with as much detail as you can. This will ensure you get the best possible attention for your suspension! Your details will be emailed to you and also to us from which we can book your suspension in the workshop.
Send a copy of your email with your suspension to make sure it matches up with your booking.
